The changing landscape of vineyard labor
Latino music playing in the vineyards as the sun rises, men shouting to be heard over roaring engines as their hands move with the precision of a surgeon with scalpel cutting one cluster then quickly another. Trucks barreling along narrow country roads delivering grapes prior to the heat of day. The entire county smelling of grape aromas — earthy, fruity, sweet and floral smells permeate the air.
Off the Top of My Head: Customer service used to mean a ‘customer’ got ‘service’
Having lived a few years sometimes seems to confuse my thinking. I get confused between what I grew up with and what I live with today — for example, customer service. When I was young, customer service meant someone would be trying to help me, the “customer,” with some “service.” Often, businesses were rated on their customer service.
